Frequently Asked Questions
Your wellness journey, supported every step of the way
Find answers to common questions about our products, policies, and services. We're here to make your experience as smooth and supportive as possible.
"At Eunoia Wellness, every question is valued. We believe that clarity and transparency are essential foundations for beautiful thinking and authentic wellness."
🛍️ Shopping & Products
You can easily search for products using the search function on our website. Simply enter keywords related to what you're looking for, and our search will help you find the perfect wellness products for your needs.
We accept a variety of payment methods to make your shopping experience convenient, including credit cards and online banking. For complete information about all available payment methods, please visit our Payment and Shipping Policy page.
📦 Orders & Delivery
We deliver products internationally to bring wellness to your doorstep wherever you are. Detailed information about delivery times and costs can be found on our Delivery Policy page.
You can cancel your order before it has been shipped. For detailed instructions and terms regarding order cancellation, please visit our Cancellation Policy page.
If you would like to change your order details after placing an order, please contact our customer service team as soon as possible. We'll do our best to accommodate changes before your order ships.
↩️ Returns & Refunds
We offer a 30-day return policy for products that are in original and resalable condition. Your satisfaction is important to us. For complete information about our return process, please visit our Return Policy page.
Refunds are applicable in certain cases, such as defective or damaged products. We want you to be completely satisfied with your wellness journey. Please see our Refund Policy page for complete details.
📋 Policies & Support
If you have any questions or need assistance, our caring customer service team is here to help. You can contact us via email or phone. Find all our contact details on the Contact page.
Yes, we are deeply committed to protecting the privacy of our customers. Your trust is sacred to us. Complete information about how we protect your data can be found on our Privacy Policy page.
All purchases are subject to our general terms and conditions, which outline the agreement between us and our valued customers. Complete information can be found on our Terms and Conditions page.
Still Have Questions?
Our wellness support team is here to help you on your journey. We respond with care and intention to every inquiry.
Contact Our Team