"At Eunoia Wellness, protecting your privacy is as important as protecting your wellbeing. This statement informs you about our approach to personal data protection with complete transparency and care."
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Purpose of Data Collection
The personal data we collect from you will be used for the following purposes:
Website & Product Use
The use of our website or purchase of wellness products through this platform
Data Transfer Information
To inform you about possible transfers of personal data
Data Rights
Handling requests for access to or correction of your data
This privacy statement may change by updating this page. Please check this page regularly to stay informed of any changes.
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Who This Policy Applies To
This privacy statement applies to the personal data of the following persons:
Visitors
Persons who visit our website to explore wellness content and products
Users
Persons who purchase, request or receive our wellness products
Contacts
Persons who contact us via our website, email or other communication methods
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What Information We Collect
We may collect, store, process, transfer and use the following types of personal data:
From Visitors:
- IP address or other unique device identifiers
From Users:
- User name
- Account password
- Full name
- Email address
- Billing address
- Delivery address
- Payment information
- Phone number
From Contact Persons:
- Full name
- Email address
- Any other personal information you provide to us
Mandatory Personal Information
If you do not provide mandatory personal information, we may not be able to provide you with access to our website, deliver our products, or respond to your communications with us.
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How We Use Your Data
Your personal data may be collected, stored, processed, transferred and used for the following purposes:
Product Delivery
Manage and fulfill orders, create accounts, process payments and invoicing
Website Analytics
Monitor and analyze website usage and compile general statistics
Personalization
Customize your experience by understanding preferences and behavior
Improvement
Enhance our website and products based on data and feedback
Research & Development
Product development, testing, research and support (including machine learning)
Customer Support
Respond to service requests, feedback and support needs
Order Communications
Non-marketing communications like order confirmations and shipping notifications
Security & Legal
Ensure security, prevent fraud, and comply with legal requirements
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Who We Share Data With
Your personal data may be disclosed to the following entities for legitimate business purposes:
Internal Recipients:
- Our employees and officers
- Our subsidiaries and their employees and officers
Service Providers:
- Shopify Inc. and its subsidiaries (website and order management)
- PayPal Holdings Inc. and other payment processors
- Our suppliers for product delivery
- IT services and software providers
- Data analytics providers
- Cloud service providers
Professional Advisors:
- Insurance companies and banks
- Legal, financial and accounting advisors
Legal & Business Requirements:
- Companies, organizations or individuals as required by law
- Entities involved in business mergers, sales, or acquisitions
Cookies Policy
Our cookie policy is part of this privacy policy. We use cookies to make our website more functional and efficient by recognizing you and remembering important information for a better experience.
We use cookies for: Storing technical data, remembering your preferences, analyzing website navigation, and tracking behavior to understand your interests.
You can refuse cookies or withdraw consent at any time through your browser settings. However, deleting cookies may affect your user experience.
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Your Rights & Choices
Access Rights
Request a copy of your personal data (subject to applicable exemptions)
Correction Rights
Request corrections of personal data you believe to be inaccurate
Marketing Opt-Out
Ask us to stop using your data for direct marketing at any time
Data Retention
We retain data only as long as necessary for stated purposes
